By now many of you have seen this wonderful video "The Medieval Help Desk" http://youtu.be/pQHX-SjgQvQ . The video has been around for a while. Nevertheless, the help and the attitude of the librarian as he relates to the monk faced with a new fangled book is priceless.
Enjoy.
I love this video. My husband works in I.T. and he gets a big laugh out of it too.
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